How To Return Products
Kalyan Botanicals accepts returns after contacting customer service within 30 days of your purchase.
Shipping fees are non-refundable unless the return is due to an error by our processing team.
Shipping charges will apply to any replacement products.
To request a return, please contact our Customer Service Team at (844) 225-7699 or email info@kalyanbotanicals.com.
Damaged Products
If your order arrives damaged, please retain the original box and all packaging materials.
Take photos of the damage and contact us ASAP at info@kalyanbotanicals.com or (844) 225-7699
The Kalyan Team will promptly assist you and arrange for the replacement of damaged items.
You can reach us Monday through Friday, 8:00 AM – 8:00 PM PST at (844) 225-7699 or by email at info@kalyanbotanicals.com.
International Shipping
At this time, international shipping is not available. Kalyan Botanicals ships only within the United States to locations where CBD is legally permitted. You can check with us on a specific country upon request.
When Will My Order Arrive?
Orders typically ship within 24–48 hours for each Business Day (Monday–Friday, 8:AM–8:PM PST)
If your order does not arrive within the time frame of the shipping / tracking info. provided on your order please contact us and we’ll help track down.
Please allow for extra delivery time during the holiday season from Thanksgiving time in November through December due to carrier delays.
Order Status
You can check the status of your order by tracking shipping / tracking info. provided or contacting us at info@kalyanbotanicals.com or by phone at (844) 225-7699 during business hours.
Order Corrections
If you notice a mistake on your order confirmation, please contact us immediately.
You can reach us at (844) 225-7699 or info@kalyanbotanicals.com.
We will do our best to correct the issue before your order ships. However, orders often ship the same day, so timely communication is essential.
If your order has already shipped, Kalyan Botanicals is not responsible for reshipping costs unless the error was made by our team.
Payment Methods
We accept Visa, MasterCard, Discover, and American Express. Please contact for other forms of payment and we’ll assist.
Sales Tax
Sales tax is required for orders shipped to addresses within the state of Colorado.